If the above two options don't work, you should try checking your Internet Explorer security settings. How to change Internet Explorer security settings to fix Outlook? You can do this by launching Internet Explorer and clicking Tools > Delete Files > Delete Cookies. How to clear Internet Explorer cache to fix Outlook?Īnother solution is to clear your Internet Explorer cache and cookies. Double-click on your PC's clock to verify that your date and time are set correctly make adjustments, if necessary. If your computer system's date settings are incorrect, it may be causing some confusion in the Outlook server. It may sound odd, but if you're having trouble accessing your Outlook account, it could very well be because the date on your PC needs to be set properly. How to fix date and time on PC to fix Outlook? However, you should be able to use your Hotmail username and password in Outlook. All Hotmail users were migrated to back in 2013. If you are having trouble accessing your email account or are unable to open your inbox, it may be indicative of problems with your security settings, or even an issue with your internet cache. Change Internet Explorer security settingsĮven after being rebranded from Hotmail to Outlook, this email service remains one on the most popular, and is accessed by millions of people around the world everyday.Post questions, follow discussions and share your knowledge in the Community. To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select on the menu bar and enter your query. Which browsers work with Office for the web and Office Add-insįix account settings being out-of-date in Mail or Calendar Still need help? If you're still having problems with signing in, read When you can't sign in to your Microsoft account.

On the Enter password page, clear Keep me signed in. Go to the sign-in page and select Sign in.Įnter your email address or phone number and select Next. In, select your account picture at the top of the screen. If automatically signs you in, turn off automatic sign in.

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